Melissa is wonderful. She's hard-working, direct, always available, and has an ease about her that is a treasure – especially, when dealing with all the things that come up with a home sale. Not only is she an incredible agent but she's now a friend. As I mentioned, the ease in her personality mixed with the swagger of a salesperson made her the perfect agent. Melissa made what was a stressful time in my life a comfort because I fully trusted her. I knew she would take care of me.